• We will arrange to meet you at a time and place that suits you
• We will listen to your issues and what you want support with
• We will help you look at your choices
• We will support you to get your wishes and feelings heard in a way that suits you.
• We can come to meetings and reviews with you
• We can talk to your social worker on your behalf
• We can help you make a complaint if you are unhappy with your care or a service
• We only stick around if you want our support