What do people complain about?

Here are just some of the reasons people might make a complaint:

• if you’re unhappy about a placement move

• if you don’t feel your social worker is listening to you

• if your care plan says one thing and you want something else

• If you’re not happy with your contact arrangements

• If you have requested access to your files but it has taken a long time to get them

It’s your right to complain about things that you are not happy about.