What does the law say?

Did you know you have a right to make a complaint if you are unhappy about something to do with your care or a service you receive? You have a right to be treated fairly and if you don’t think this is happening then it’s really important you tell people. Only then can things be changed.

In the Children Act 1989 and Adoption and Children Act 2002 it says that there should be a clear and simple way for young people to make a complaint. It says that you should be offered an advocate to support you in making the complaint.

Some people may be worried that if they make a complaint it might make their situation worse. A complaint isn’t made to get someone into trouble – a complaint is made to make sure you are listened to and hopefully make your situation and the situation of other looked after children better.